Privacy Policy
Effective date: July 27, 2026
Who we are
Decibel Division Audio operates the website decibeldivisionaudio.com.
For privacy-related questions or requests, contact us at:
decibeldivisionaudio@gmail.com
Information we collect
Information you provide
When you submit a fitting, consultation, or contact request, we may collect:
- Your first and last name
- Email address
- Mobile phone number
- Your role or occupation
- Products or services that interest you
- The approximate number of people in your group
- Appointment preferences
- Information you include in the message or notes field
- Your permission to contact you about your request
Technical information
Our website host and site technologies may automatically collect limited technical information, such as:
- IP address
- Browser and device type
- Pages visited
- Date and time of access
- Security and diagnostic logs
This information is used to operate, protect, and troubleshoot the website.
How we use your information
We may use the information we collect to:
- Respond to fitting and consultation requests
- Coordinate Expo appointments
- Recommend appropriate hearing protection or professional earpiece solutions
- Provide information about an offer you requested
- Communicate about your appointment or inquiry
- Maintain business records
- Protect the website from spam, misuse, or security threats
- Comply with applicable legal obligations
Submitting the Expo form gives us permission to contact you about that request. We will not add you to unrelated marketing communications without separate consent.
Sensitive information
Please do not use the website form to submit medical records, insurance information, payment-card numbers, Social Security numbers, or other highly sensitive information.
The website form is not intended for medical emergencies or urgent healthcare communications.
How information is stored and shared
Our website is hosted by Hostinger and uses WordPress, Kadence, Fluent Forms, and FluentSMTP. Form submissions may be stored in the website’s WordPress database.
Google Workspace, Gmail, and the Gmail API may be used to transmit and store email notifications related to form submissions.
We may share information with service providers only as reasonably necessary to operate the website, deliver email, process requests, maintain security, or provide requested services. These providers handle information under their own privacy and security terms.
We may also disclose information when required by law, to protect our legal rights, to address fraud or security concerns, or as part of a business transfer.
We do not sell or rent personal information. We do not currently use personal information for targeted advertising.
How long we retain information
We retain form submissions and related communications for as long as reasonably necessary to:
- Respond to and administer your request
- Provide fitting or consultation services
- Maintain appropriate business records
- Resolve disputes
- Meet legal, tax, or regulatory obligations
Information that is no longer reasonably necessary may be deleted or anonymized.
Cookies
The website may use cookies or similar technologies that are necessary for website operation, administration, security, and performance.
We do not currently use advertising cookies or behavioral-tracking pixels. If analytics, advertising tools, embedded social-media feeds, e-commerce, or additional tracking technologies are added, this policy will be updated accordingly.
Links to other websites
Our website may link to third-party websites or social-media services. When you follow one of these links, the third party’s privacy practices apply. Decibel Division Audio is not responsible for the privacy practices or content of third-party websites.
Data security
We use reasonable administrative and technical safeguards intended to protect personal information. However, no website, database, or email system can be guaranteed completely secure.
Your choices and rights
You may contact us to request that we:
- Provide information about the personal information we maintain about you
- Correct inaccurate information
- Delete information, subject to applicable recordkeeping or legal requirements
- Stop contacting you about a particular request
Depending on where you live and which privacy laws apply, you may have additional rights relating to access, correction, deletion, portability, or certain uses of your personal information.
To submit a request, email decibeldivisionaudio@gmail.com. We may need to verify your identity beforeent
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